Guest Relations & Admin Specialist

HV Global Marketing Corporation; Town of Florida (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Hyatt Vacation Ownership is seeking a guest relations/administrative professional to support daily operations in a hospitality setting. You will engage with guests, safeguard confidential information, and adhere to corporate policies while maintaining a professional appearance and teamwork with colleagues.

Ideal candidates possess strong communication skills, a customer-service orientation, and the ability to multitask across tasks and documentation while upholding privacy and security standards.

Qualifications

• Open availability to work assigned shifts Monday-Friday.
• Schedules may be assigned within operating hours that vary by day and extend as late as 10:00pm PST / 1:00am EST.
• Residence in Florida, Nevada, Utah, Arizona, Nevada or South Carolina.
• Prior administrative experience in a remote or hybrid work environment preferred but not required.

Responsibilities

• Maintains confidentiality of proprietary materials and information.
• Protects the privacy and security of guests and coworkers.
• Follows company and department policies and procedures.
• Ensures personal appearance is clean and professional and in compliance with company policies and procedures.
• Performs other reasonable job duties as requested by Supervisors.

Skills

Analytical Skills

Computer Skills

Interpersonal Skills

Team Work

Customer Service Orientation

Diversity Relations

Communications

Telephone/Email Etiquette

English Language Proficiency

Integrity

Dependability

Positive Demeanor

Initiative

Stress Tolerance

Adaptability/Flexibility

Organization

Detail Orientation

Multi-Tasking

Time Management

Planning and Organizing

Microsoft Office Suite

Education

High school diploma/G.E.D. equivalent

Tools

Microsoft Office Suite

Job description

Hyatt Vacation Ownership is seeking a guest relations/administrative professional to support daily operations in a hospitality setting. You will engage with guests, safeguard confidential information, and adhere to corporate policies while maintaining a professional appearance and teamwork with colleagues.

Ideal candidates possess strong communication skills, a customer-service orientation, and the ability to multitask across tasks and documentation while upholding privacy and security standards.