Guest-Ready Rental Operations Lead

The Club at Quail Ridge; Boynton Beach (FL); Sur place; USD 42 000 - 58 000; Plein temps

Résumé du poste

The Club at Quail Ridge seeks a Rental Supervisor to oversee daily upkeep, cleanliness, and operations of the Kittiwake rental area and apartment units. You will coordinate housekeeping, laundry, maintenance, inspections, inventory, and guest services while maintaining the property’s high standards.

Work closely with the Rental Program Manager and outsourced providers to ensure units are guest-ready and presented at the highest level. Experience in hospitality and strong leadership are essential.

Qualifications

• High School Diploma or equivalent required.
• Bachelor’s Degree preferred, Hospitality management.
• Previous housekeeping experience required.
• Computer experience with Word, Excel, Outlook.
• Strong customer service and leadership skills.
• Lifting up to 50 lbs for supplies.

Responsabilités

• Oversee appearance, cleanliness, and upkeep of the Kittiwake rental area and apartments.
• Conduct daily quality inspections of rental areas and units.
• Perform check-out inspections and inventory furnishings and supplies.
• Coordinate with Rental Program Manager and outsourced providers.
• Ensure outsourced housekeeping staff report maintenance concerns promptly.
• Identify safety and appearance concerns and report to management.
• Assist with home inspections in coordination with managers.
• Schedule and supervise housekeeping, coordinate laundry and linen needs.
• Perform basic maintenance tasks and coordinate with vendors.
• Interact professionally with members and guests and respond to inquiries.
• Escalate unresolved issues to Rental Program Manager.

Connaissances

Customer service

Leadership

Verbal and written communication

Team coordination

Attention to detail

Formation

Bachelor’s degree preferred in Hospitality management

High School Diploma or equivalent

Outils

Chorum software

Microsoft Word

Microsoft Excel

Microsoft Outlook

Description du poste

The Club at Quail Ridge seeks a Rental Supervisor to oversee daily upkeep, cleanliness, and operations of the Kittiwake rental area and apartment units. You will coordinate housekeeping, laundry, maintenance, inspections, inventory, and guest services while maintaining the property’s high standards.

Work closely with the Rental Program Manager and outsourced providers to ensure units are guest-ready and presented at the highest level. Experience in hospitality and strong leadership are essential.