Guest-Ready Laundry & Linen Specialist

Wsmanagementinc; South San Francisco (CA); On-site; USD 32,000 - 48,000; Full time

Job summary

Sonesta Select Oyster Point is seeking a Laundry Attendant to maintain a steady supply of clean linens for the hotel, including collecting, sorting, washing, ironing, folding and delivering linen to guest areas. The role requires operating washing and drying equipment, maintaining a clean, organized laundry space, adhering to safety procedures, and assisting with inventory and cross-training as needed.

This position may require flexible shifts, including weekends and holidays, and a positive

Qualifications

• 2-4 years' experience in the hospitality industry in housekeeping highly preferred.
• Work experience as a laundry attendant, room attendant, housekeeper or maid preferred.
• Experience with industrial cleaning equipment, chemicals and products.
• Able to squat, kneel, twist, bend and crouch.
• Able to work in confined spaces with fluctuating temperatures.
• Able to tolerate exposure to dust and cleaning chemicals and follow all safety precautions and use all safety equipment.
• Able to lift, push, pull and carry a minimum weight of approximately 30-50lbs.
• Able to stand/walk for long periods of time.
• Ability to maintain effective and quality work performance consistently.
• Possess a thorough understanding of hotel regulations, operational processes, policies and obligations.
• Willingness and ability to function as an effective team member through good communication and cooperation.
• Must demonstrate flexibility and ability to adapt to change
• Ability to organize, prioritize and meet deadlines
• Must be able to multi-task and handle pressure

Responsibilities

• Retrieve linen and towels from guest rooms, public spaces, and other areas of the hotel as directed.
• Sort, load, unload, fold, and press linen according to hotel standard and company expectation.
• Operate washing, drying, and pressing equipment according to instruction, following all applicable safety standards and using PPE if necessary.
• Always maintain cleanliness and organization of laundry room.
• Inspect linen and towels for stains, tears, or other imperfections to ensure guest satisfaction.
• Report or log deficiencies to the Executive Housekeeper, Housekeeping Supervisor or General Manager immediately.
• Effectively communicate with hotel departments to ensure guest satisfaction.
• Always maintain professionalism consistent with hotel and company expectations.
• Secure and maintain custody of equipment, keys, and supplies.
• Properly handle, label and store cleaning supplies.
• Assist with monthly linen inventory.
• Ensure proper storage and security of the laundry area and supplies at all times.
• Always maintain positive guest relations, friendly and professional communication, and excellent guest service.
• Respond to guest requests and inquiries immediately.
• Responsible for thoroughly cleaning/sanitizing laundry to be guest ready and returning laundered items to housekeeping or other departments within specified time and accuracy per brand standards and best practices set forth by management.
• Replenish laundered items according to operational standards.
• Report any discrepancies or department needs to the Executive Housekeeper.
• May assist in providing training to new or existing staff with training needs as directed by management.
• Performs other duties as required, including cross training.

Skills

Hospitality experience

Laundry experience

Industrial cleaning

Safety compliance

Lifting 30-50 lbs

Endurance

Team orientation

Adaptability

Organization

Job description

Sonesta Select Oyster Point is seeking a Laundry Attendant to maintain a steady supply of clean linens for the hotel, including collecting, sorting, washing, ironing, folding and delivering linen to guest areas. The role requires operating washing and drying equipment, maintaining a clean, organized laundry space, adhering to safety procedures, and assisting with inventory and cross-training as needed.

This position may require flexible shifts, including weekends and holidays, and a positive