Guest-Focused Server with Flexible Shifts

IHOP; Waukee (IA); On-site; USD 24,000 - 36,000; Full time

Job summary

IHOP in Waukee, IA is seeking a dedicated waiter/waitress to greet guests, seat them, take orders, and deliver food and beverages with a friendly smile. You will collaborate with teammates to ensure accurate orders and timely service in a fast-paced dining room.

The role emphasizes teamwork, cash handling, multitasking, upselling, and delivering an exceptional dining experience. Prior experience and a high school diploma are preferred; shifts vary and on-site work is required.

Qualifications

• Must have prior experience as a waiter/waitress.
• Must showcase teamwork and communication skills.
• Must be able to handle money transactions responsibly.
• Must be able to multitask and act quickly.
• Must be flexible and ready to work in shifts.
• Must carry at least a high school diploma.

Responsibilities

• Greet guests, seat them, and escort to tables.
• Take and deliver food and beverages in a timely manner.
• Provide menu recommendations and upsell when appropriate.
• Check IDs to prevent underage ordering of alcohol.
• Process orders using POS or memory and communicate with kitchen staff.
• Ensure tables are clean and guest issues are resolved promptly.
• Deliver checks and collect payments; handle cash and cards.
• Provide an exceptional customer experience and be a team player.

Skills

Customer service

Communication

Multitasking

Cash handling

Teamwork

Education

High school diploma

Tools

POS software

Job description

IHOP in Waukee, IA is seeking a dedicated waiter/waitress to greet guests, seat them, take orders, and deliver food and beverages with a friendly smile. You will collaborate with teammates to ensure accurate orders and timely service in a fast-paced dining room.

The role emphasizes teamwork, cash handling, multitasking, upselling, and delivering an exceptional dining experience. Prior experience and a high school diploma are preferred; shifts vary and on-site work is required.