Guest-Focused Room Attendant

Peachtree Group; Austin (TX); On-site; USD 24,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) retirement match

Paid holidays

Paid time off

Employee Assistance Program

Job summary

Peachtree Group Hospitality Management in Austin seeks a Room Attendant to maintain clean guest rooms and assist guests with requests, while coordinating with the Housekeeping team to meet hotel standards.

This role offers a comprehensive benefits package, including medical, dental, vision, disability and life insurance, a generous 401(k) match, paid holidays and time off, plus access to an Employee Assistance Program. Equal Opportunity Employer.

Qualifications

• Experience in housekeeping or guest service is preferred.

Responsibilities

• Clean and service assigned rooms to hotel standards.
• Clean and maintain common areas of the hotel.
• Perform laundry duties as necessary.
• Stock and maintain housekeeping supply rooms.
• Provide high level of customer service to guests.

Skills

Guest services

Communication

Teamwork

Job description

AC Hotel Austin Hill Country
7415 Southwest Pkwy
Austin, TX 78735, USA

Description

The Room Attendant will be responsible for the daily ownership and operational execution of the Housekeeping Department. Room attendants must be comfortable communicating with guests they encounter, as well as the Housekeeping staff to efficiently service guest rooms. Teamwork among all housekeeping staff, as well as the ability to perform the daily tasks required for the position, form the foundation on which each individual is able to develop and succeed within the department.

• Cleaning and servicing assigned rooms or areas according to established standards and procedures including
• Clean and arrange guest rooms to hotel standards for guest arrival
• Clean and maintain common areas of the hotel
• Perform laundry duties as necessary
• Stock and maintain housekeeping supply rooms
• Ensure a high level of customer service is performed at all times
• Assist guests with requests and questions as necessary
• Report any damages or repairs needed to management
• Report all lost and found items to the Housekeeping Manager

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.