Guest-Focused Retail Sales Associate

Hibbett; Lawton (OK); On-site; USD 10,228 - 14,568; Part time

Job summary

The Sales Associate at Hibbett in Poteau, Oklahoma provides quality customer service, promotes merchandise, and becomes an ambassador of the brand to help acquire and retain customers. The role emphasizes friendly, knowledgeable service and active promotion of store promotions.

In this hourly, non-exempt position you will work in a fast-paced environment, assist customers, meet sales goals, and participate in daily store operations while maintaining policy standards and brand values.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Self-starter with initiative for important tasks.
• Strong attention to detail and multitasking ability.
• Team-player with passion for outstanding customer service and selling merchandise.

Responsibilities

• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
• Assist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend all staff meetings and tech clinics for the store.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

Skills

Customer service

Interpersonal skills

Communication

Teamwork

Attention to detail

Fast-paced environment

Job description

The Sales Associate at Hibbett in Poteau, Oklahoma provides quality customer service, promotes merchandise, and becomes an ambassador of the brand to help acquire and retain customers. The role emphasizes friendly, knowledgeable service and active promotion of store promotions.

In this hourly, non-exempt position you will work in a fast-paced environment, assist customers, meet sales goals, and participate in daily store operations while maintaining policy standards and brand values.