Guest-Focused Retail Associate — Growth & Teamwork

Ross Stores; Novato (CA); On-site; USD 20,000 - 29,000; Full time

Job summary

Ross Stores, a leading off-price retail chain, is seeking a Retail Associate to ensure customers have a positive shopping experience. You will greet customers, help with merchandise, and maintain a clean, safe store environment.

You’ll process transactions, follow loss prevention practices, and support brand presentation across departments. Ideal candidates excel in customer service, teamwork, and multitasking in a fast-paced store setting.

Qualifications

• Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• The Retail Associate greets customers and ensures a positive shopping experience.
• Maintain clean work areas, merchandize presentation, and safe store environment.
• Assist customers with merchandise, questions, and checkout procedures.
• Adhere to loss prevention, MOS, and cash handling procedures.
• Represent Ross Inc. with integrity and follow company policies throughout the shift.

Skills

Communication skills

Basic math

Job description

Ross Stores, a leading off-price retail chain, is seeking a Retail Associate to ensure customers have a positive shopping experience. You will greet customers, help with merchandise, and maintain a clean, safe store environment.

You’ll process transactions, follow loss prevention practices, and support brand presentation across departments. Ideal candidates excel in customer service, teamwork, and multitasking in a fast-paced store setting.