Guest-Focused Retail Associate - Flexible Hours & Benefits

Macy's; West Arcadia (CA); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking a Retail Selling Flex Colleague to blend selling with genuine hospitality on the sales floor and in fitting rooms. You’ll understand customer needs, offer personalized recommendations, and connect them with products and services to create memorable experiences.

Count on a friendly, team-oriented environment with consistent expectations to meet sales goals. This role emphasizes service, loyalty benefits, and maintaining an inviting store space.

Qualifications

• Flexible availability including evenings and holidays.
• Must communicate effectively with customers and coworkers.
• Read and understand employment policies and safety rules in English.

Responsibilities

• Assist customers on the sales floor and in the fitting rooms.
• Maintain a clean, inviting shopping space and organize merchandise.
• Explain loyalty benefits and help customers with purchases.
• Contribute to achieving daily sales goals through friendly service.

Skills

Customer service mindset

Sales & hospitality

Team player

Flexibility/availability

Communication

Job description

Macy's is seeking a Retail Selling Flex Colleague to blend selling with genuine hospitality on the sales floor and in fitting rooms. You’ll understand customer needs, offer personalized recommendations, and connect them with products and services to create memorable experiences.

Count on a friendly, team-oriented environment with consistent expectations to meet sales goals. This role emphasizes service, loyalty benefits, and maintaining an inviting store space.