Guest-Focused Restaurant Team Member

Dunkin' | The Tattva Group; Manchester Township (PA); On-site; USD 26,000 - 34,000; Full time

Job summary

Dunkin' is hiring team members for multiple shifts in Manchester Township, Pennsylvania. You will work in a fast-paced, team environment, greeting guests and ensuring accurate service on a daily basis.

Responsibilities include maintaining cleanliness, following brand standards, handling cash and processing transactions, and supporting training of teammates. Fluency in English is required, and 16+ years old to apply. Availability for nights, weekends, and holidays is preferred.

Qualifications

• Must be able to fluently speak/read English.
• Capable of counting money and making change.
• Able to operate restaurant equipment (minimum age requirements may apply)

Responsibilities

• Team Environment - Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time.
• Operations Excellence for Guest Satisfaction - Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members.
• Profitability - Effectively execute restaurant standards and marketing initiatives. Prepare all products following appropriate recipes and procedures. Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security. Comply with all restaurant, Brand, and franchisee policies.

Skills

Fluent English

Cash handling

Restaurant equipment operation

Job description

Dunkin' is hiring team members for multiple shifts in Manchester Township, Pennsylvania. You will work in a fast-paced, team environment, greeting guests and ensuring accurate service on a daily basis.

Responsibilities include maintaining cleanliness, following brand standards, handling cash and processing transactions, and supporting training of teammates. Fluency in English is required, and 16+ years old to apply. Availability for nights, weekends, and holidays is preferred.