Guest-Focused Resort Admin Specialist

Talentify; Hudson (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401(k) employer match

Paid vacations, holidays, and sicktime

Job summary

ELS, a travel resort company, is seeking an Administrative Assistant in Hudson, Florida. You will be the first smiling face and point of contact for guests, visitors, and vendors, supporting daily office operations and guest inquiries.

Your duties include handling reservations, processing payments, organizing files, assisting with mail and documents, stocking supplies, and collaborating with management to ensure a welcoming, professional environment for guests and staff.

Responsibilities

• Greeting guests & answering incoming phone calls in a professional and friendly manner.
• Keeping track of check-ins & check outs, and assisting with guest reservations
• Running errands on-property, including delivering communications to guests as needed
• Collecting & processing guest payments for rent, utilities & other fees
• Maintaining cloud-based & physical files in an organized and consistent manner
• Working within company digital programs & applications to complete tasks
• Assisting with the sorting & mailing of documents & certified letters
• Keeping the office & guest supplies fully stocked, ordering supplies as needed
• Performing other miscellaneous operational duties as needed
• Working closely with coworkers and management to build a team that represents the company's quality and professionalism
• Attending & participating in training programs as required

Job description

ELS, a travel resort company, is seeking an Administrative Assistant in Hudson, Florida. You will be the first smiling face and point of contact for guests, visitors, and vendors, supporting daily office operations and guest inquiries.

Your duties include handling reservations, processing payments, organizing files, assisting with mail and documents, stocking supplies, and collaborating with management to ensure a welcoming, professional environment for guests and staff.