Guest-Focused Production Finisher | Fast-Paced Food Service

Baskin-Robbins; Pondville (MA); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Employee meals

Medical insurance contribution (full‑t

AFLAC Accident & Life Insurance

Job summary

Baskin-Robbins is seeking a Crew Member to join a franchisee team, delivering great guest experiences in a fast-paced setting. You will prepare products to standard, serve with enthusiasm, and maintain a clean workstation while following safety and brand guidelines.

This role emphasizes guest focus, punctuality, and teamwork, with opportunities to engage customers and contribute to a positive brand experience. Training and growth within a supportive franchise environment are provided.

Qualifications

• Must be able to fluently speak/read English.
• Capable of counting money and making change.
• Able to operate restaurant equipment (minimum age requirements may apply).
• Guest focus – anticipate and understand guests’ needs and exceed their expectations.

Responsibilities

• Hold themselves accountable for their responsibilities on their shift.
• Adhere to schedule and arrive ready to work on time.
• Operations Excellence for Guest Satisfaction meeting our C.A.R.E. level of service.
• Adhere to Brand standards and systems, delivering quality food and beverage to each guest.
• Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed.
• Complete all required training and support the training of other team members.
• Effectively execute restaurant standards and marketing initiatives.
• Prepare all products following appropriate recipes and procedures.
• Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security.
• Comply with all restaurant, Brand, and franchisee policies.

Skills

Fluent English

Cash handling

Restaurant equipment operation

Job description

Baskin-Robbins is seeking a Crew Member to join a franchisee team, delivering great guest experiences in a fast-paced setting. You will prepare products to standard, serve with enthusiasm, and maintain a clean workstation while following safety and brand guidelines.

This role emphasizes guest focus, punctuality, and teamwork, with opportunities to engage customers and contribute to a positive brand experience. Training and growth within a supportive franchise environment are provided.