Guest-Focused Merchandise Associate — Hotel Gift Shop

Knott's Berry Farm; Buena Park (CA); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Complimentary admission

Friend tickets

Food discounts

Merch discounts

Special events

Resume building

Flexible schedule

Recognition programs

Job summary

Knott's Berry Farm is seeking a Merchandise Sales Associate at the Knott's Hotel to perform daily sales operations for assigned merchandise locations. You will operate a Point of Sale system, handle cash, stock and maintain a clean, organized store while delivering excellent guest service.

Responsibilities include assisting guests, executing transactions, stocking merchandise, and ensuring loss prevention practices. Availability for shifts on nights, weekends, and holidays is important.

Qualifications

• Must be 18+ to apply.
• Ability to handle money and give correct change in U.S. currency.
• Ability to work nights, weekends and holiday periods.
• Ability to pass a background check as required by policy.
• Preferred availability is Friday, Saturday, and Sunday.

Responsibilities

• Assist guests in retail location by providing guest service and information on products.
• Engage customers with suggestive selling techniques.
• Process sales transactions on a cash register.
• Stock and organize the retail area and stockroom daily.
• Maintain product presentation to enhance the guest shopping experience.

Skills

Guest service

Cash handling

Retail sales

Education

California Food Handlers Card

Tools

Cash register

Job description

Knott's Berry Farm is seeking a Merchandise Sales Associate at the Knott's Hotel to perform daily sales operations for assigned merchandise locations. You will operate a Point of Sale system, handle cash, stock and maintain a clean, organized store while delivering excellent guest service.

Responsibilities include assisting guests, executing transactions, stocking merchandise, and ensuring loss prevention practices. Availability for shifts on nights, weekends, and holidays is important.