Guest‑Focused Housekeeping Specialist

Outcome HC; Berkeley Heights (NJ); On-site; USD 32,000 - 42,000; Full time

Job summary

Outcome HC is seeking a thorough housekeeper to maintain cleanliness of our facilities and attend all areas to a high standard. You will follow schedules, deliver reliable service, and ensure a safe, orderly environment for guests and staff.

The ideal candidate works independently, communicates clearly in English, and has a customer-service mindset. Prior housekeeping experience is preferred; you will report shortages and help restock consumables as needed.

Qualifications

• Experience in cleaning or housekeeping.
• Ability to work independently and stay motivated.
• Good customer service orientation.
• English language proficiency.

Responsibilities

• Clean and tidy all areas to the standard cleanliness within time limits
• Deliver excellent customer service
• Create daily job lists and record all serviced rooms
• Maintain equipment in good condition
• Report on any shortages, damages or security issues
• Handle reasonable guests complaints/requests and inform others when required
• Check stocking levels of all consumables
• Comply with health and safety regulation and act in line with company policies and licensing laws

Skills

Proven working experience

Independent working

Customer service orientation

Time management

Attention to detail

English language

Education

High school degree

Job description

Outcome HC is seeking a thorough housekeeper to maintain cleanliness of our facilities and attend all areas to a high standard. You will follow schedules, deliver reliable service, and ensure a safe, orderly environment for guests and staff.

The ideal candidate works independently, communicates clearly in English, and has a customer-service mindset. Prior housekeeping experience is preferred; you will report shortages and help restock consumables as needed.