Guest-Focused Food Service Team Member

Mall at Bay Plaza : CB006563; New York (NY); Presencial; USD 18.000 - 21.000; Tempo integral

Resumo da vaga

Fresh Dining Concepts, LLC is hiring a Team Member to prepare and present Auntie Anne’s and Cinnabon products and to maintain the store environment in accordance with company standards.

Responsibilities include taking orders, serving guests with a friendly attitude, upselling to boost profitability, and operating the POS system with accuracy while adhering to health and safety guidelines.

Qualificações

• 0-1 years of experience in the food service industry or equivalent retail experience.
• Current food handler certification, or ability to obtain certification within the first 30 days as required by local law.
• Basic math and basic reading skills.
• Ability to understand and carry out oral and/or written instructions in English and request clarification when needed.
• Strong guest focus with excellent people skills; including positive can-do attitude and quick learner.
• Availability to work shifts.
• Compliance with all health and sanitation laws and regulations.
• Full-Time status is earned by performance and schedule availability

Responsabilidades

• Prepare dough and other products (lemonade, butter, dips, Cinnabons, and yogurt).
• Roll, twist, dip, shape, bake, and bag pretzels/Cinnabons/yogurt.
• Prepare specialty pretzels or other brand products for Cinnabon.
• Insert, rotate, and remove pretzel/Cinnabon trays; monitor ovens for correct baking time and product color.
• Dip, drain, and fill pretzels/Cinnabons in the warmer/hot plate.
• Prepare drinks and bag orders using appropriate health and safety measures.
• Exhibit a friendly, and courteous attitude toward guests and co-workers.
• Host, greet, and serve guests with a smile, and take orders.
• Assertively and professionally suggest and upsell to increase the company’s profitability and check average.
• Operate the point-of-sale system efficiently with minimum voids and accurately make change.
• Serve and provide samples to potential guests.
• Set up equipment, utensils, and supplies for opening.
• Break down, clean, and put away equipment, utensils, and supplies at closing.
• Perform cleaning and maintenance procedures as directed by the team member in charge of the shift.
• Always comply with uniform policy and company hygiene/appearance standards.
• Maintains regular and consistent attendance and punctuality.
• Complies with Fresh Dining Concepts, LLC policies and procedures, including relevant federal and state regulations (safety and environmental standards, OSHA, EPA, Right to Know, EEO, ADA, etc.)

Conhecimentos

Customer service

English comms

Descrição da vaga

Fresh Dining Concepts, LLC is hiring a Team Member to prepare and present Auntie Anne’s and Cinnabon products and to maintain the store environment in accordance with company standards.

Responsibilities include taking orders, serving guests with a friendly attitude, upselling to boost profitability, and operating the POS system with accuracy while adhering to health and safety guidelines.