Guest-Focused Cook & Team Player

ERC Hospitality - Freddy's Frozen Custard and Steakburgers; Hoover (AL); On-site; USD 17,000 - 21,000; Full time

Job summary

ERC Hospitality - Freddy's Frozen Custard and Steakburgers in Hoover, AL is seeking a Team Member. The role involves preparing and serving burgers and custard, maintaining a clean and welcoming environment, and delivering genuine hospitality to guests.

You will work with a team to ensure accurate orders, adhere to food safety standards, and contribute to a fast, friendly guest experience. This entry-level position emphasizes teamwork, reliability, and customer service in a fast-paced setting.

Qualifications

• Must be 16 years or older.
• Able to lift up to 50 pounds.
• Ability to stand for long periods.
• Strong teamwork and communication skills.
• Ability to follow all food safety and sanitation expectations.
• Ability to multi-task and stay organized.

Responsibilities

• Provide exceptional guest service through a positive attitude, order accuracy, and hospitality.
• Prepare and serve steakburgers, custard, and other menu items.
• Maintain attendance, policy, and procedure compliance.
• Uphold the three pillars of quality, cleanliness, and hospitality.
• Prepare and maintain workstations, equipment, and food.
• Collaborate with team members to support efficiency, showing dignity and respect.
• Perform other duties as assigned within the scope of the position.

Skills

Guest service

Teamwork

Communication

Multi-tasking

Stamina

Education

Age 16+

Job description

ERC Hospitality - Freddy's Frozen Custard and Steakburgers in Hoover, AL is seeking a Team Member. The role involves preparing and serving burgers and custard, maintaining a clean and welcoming environment, and delivering genuine hospitality to guests.

You will work with a team to ensure accurate orders, adhere to food safety standards, and contribute to a fast, friendly guest experience. This entry-level position emphasizes teamwork, reliability, and customer service in a fast-paced setting.