Guest-Focused Busser — Fast-Paced Restaurant Team

Tavistock Restaurant Collection; Orlando (FL); Sur place; USD 25 000 - 40 000; Plein temps

Avantages offerts par ce poste

401(k)

Dental insurance

Employee discount

Health insurance

Paid time off

Professional development assistance

Referral program

Vision insurance

Résumé du poste

A leading restaurant group located in New York is seeking a Bus Person to enhance guest experiences through exceptional service. The role entails maintaining cleanliness, setting tables, and ensuring guest satisfaction. Ideal candidates will possess strong communication skills and the ability to work as a team. Benefits include health insurance, 401(k), and professional development opportunities. Previous hospitality experience is preferred but not required.

Qualifications

• High school education required; must communicate effectively in English.
• Previous hospitality experience is preferred.

Responsabilités

• Deliver genuine hospitality and establish emotional connections with guests.
• Ensure restaurant cleanliness and organization.
• Handle guest complaints professionally.
• Support teamwork and communicate effectively.

Connaissances

Adaptability & Flexibility

Attention to Detail

Communication

Customer Focus

Teamwork

Formation

High School diploma

Description du poste

Description

Park Pizza & Brewing Co.

Park Pizza & Brewing Company is Lake Nona’s home away from home, a welcoming retreat for the entire community. We serve up wood-fired pizza and house-brewed beer, plus a sense of neighborhood pride. Within our dining room, at our bar, or on our patio, you’ll find a place to grab a bite and a pint, watch the game, hang with your kids, and catch up with friends. Come as you are; comfort is key.

Park Pizza & Brewing Co is part of Tavistock Restaurant Collection which represents one of many concepts throughout the nation and provides unique growth opportunities with an ever-expanding organization. We offer our employees competitive pay, professional development, and a people-focused culture.

POSITION SUMMARY

The Bus Person is responsible for delivering hospitality to our guests with genuine and personable conversation and service. This position is critical to our guest’s overall experience as the Bus Person must ensure the environment is clean, orderly and stocked for our guests and team members.

ESSENTIAL FUNCTIONS

Essential Functions Statement(s)

• Deliver genuine hospitality to and establish emotional connections with our guests
• Contribute to the overall teamwork and success of the restaurant
• Communicate effectively with guests and team members
• Maintain proper grooming and uniform standards
• Ensure interior and exterior cleanliness of restaurant
• Set and reset tables perfectly guest ready in a timely manner
• Sweep floors throughout entire restaurant
• Carry dirty dishes, glassware, and silverware to the dish area for cleaning
• Handle guest complaints professionally and alert a manager immediately
• Communicate with managers and hosts regarding table availability and key table updates
• Maintain high level of cleanliness and sanitation
• Demonstrate professional and gracious demeanor at all times
• Perform all opening, running, and closing duties accurately
• Perform any job function requested by the management team
  

POSITION QUALIFICATIONS

Competency Statement(s)

• Adaptability & Flexibility – Adapts to changing business needs, conditions, and work responsibilities and works with a variety of situations, individuals, groups, and varying customer needs
• Attention to Detail – Diligently attends to details and pursues quality in accomplishing tasks
• Communication – Listens to others and communicates in an effective manner
• Confidence – A matured and justified self-belief in one’s ability to do the job, and the conveyance of that behalf
• Customer Focus – Builds and maintains customer satisfaction with the services offered by TRC; provides excellent customer service to both guests and team members
• Initiative – Recognizes situations that warrant initiative and moves forward without hesitation; reasonably resolves issues, problems, or situations
• Problem Solving – Resolves difficult or complicated challenges
• Teamwork – Promotes cooperation and commitment within a team to achieve goals and deliverables

Benefits:

401(k), Dental insurance, Employee discount, Health insurance, Health savings account, Paid time off, Professional development assistance, Referral program, Retirement plan, Vision insurance

Requirements

SKILLS & ABILITIES

Education: High School; able to communicate (speak, read, and write) in English

Experience: Previous hospitality experience is preferred

Computer Skills: N/A

Certificates & Licenses: N/A

Other Requirements: N/A