Guest‑Focused Barista & Team Player

coffeeandbagelbrands; Shakopee (MN); On-site; USD 15,000 - 26,000; Full time

Job summary

Caribou Coffee Operating Company, Inc. is seeking a Team Member to deliver exceptional guest service and craft world‑class beverages in a fast‑paced environment. You will engage with guests, learn product knowledge, and bring Caribou’s purpose and values to life in every interaction.

The role involves standing for extended periods, handling cash, and maintaining store cleanliness while supporting a collaborative team. Must be 16+ and available for early mornings, evenings, or weekends.

Qualifications

• Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends.
• Must be at least 16 years of age.

Responsibilities

• Provides incredible Guest Service by: Developing personal ongoing relationships with guests
• Practicing active listening and connection
• Anticipating guest needs and proactively solving guest opportunities by demonstrating product knowledge and hospitality
• Makes enthusiastic and knowledgeable recommendations to delight guests
• Creating day making experiences that spark a chain reaction of GOOD
• Hand‑crafts beverages to order per Caribou standard operating procedures
• Heats, prepares, and serves Caribou food offerings to Caribou standard operating procedures
• Floats between barista and guest service, and willingly fulfills all team member roles and responsibilities
• Takes guest orders & manages cash drawer and follows all cash handling policies and procedures
• Maintains the look and feel of a well‑run store by following cleanliness, sanitization and organization standards
• Understands that the team is managing multiple priorities and willingly takes direction from leaders
• Brings the Core Values to life in all that you do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love.

Skills

Early mornings

Evenings weekends

Job description

Caribou Coffee Operating Company, Inc. is seeking a Team Member to deliver exceptional guest service and craft world‑class beverages in a fast‑paced environment. You will engage with guests, learn product knowledge, and bring Caribou’s purpose and values to life in every interaction.

The role involves standing for extended periods, handling cash, and maintaining store cleanliness while supporting a collaborative team. Must be 16+ and available for early mornings, evenings, or weekends.