Guest-Focused Barista & Coffee Craft Expert

Smith's Food & Drug Centers; Jackson (WY); Presencial; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

Smith's Food & Drug Centers in Jackson, WY is hiring for a frontline customer service role. You will assist shoppers in the coffee shop and department, answer questions, and help guests find products while maintaining a clean, safe environment.

You will work with team members to meet store goals, prepare beverages and samples, and follow company guidelines for transactions and inventory. This position requires welcoming guests, staying informed about products, and upholding safety standards.

Formación

• Excellent customer service skills.
• Create an environment that makes customers feel welcome and appreciated by answering questions about products.
• Ability to work cooperatively in a fast-paced environment.
• Follow safety procedures and food safety regulations.

Responsabilidades

• Answer questions about products sold within the department and store
• Gain knowledge of products and be able to respond with suggestions
• Collaborate with associates and promote teamwork to reach store goals
• Prepare beverage selections to recipe standards and to customer requests using proper equipment
• Tender transactions using company best practices
• Offer product samples and inform customers of coffee shop specials
• Provide customers with fresh products in correct portion sizes and prevent shrink
• Label, stock and inventory department merchandise
• Report product ordering/shipping discrepancies to the department manager
• Stay current with present, future, seasonal and special ads
• Notify management of accidents or safety risks and report all safety concerns

Conocimientos

Customer service

Teamwork

Conflict resolution

Honesty & integrity

Communication

Safety awareness

Adaptability

Attention to detail

Descripción del empleo

Smith's Food & Drug Centers in Jackson, WY is hiring for a frontline customer service role. You will assist shoppers in the coffee shop and department, answer questions, and help guests find products while maintaining a clean, safe environment.

You will work with team members to meet store goals, prepare beverages and samples, and follow company guidelines for transactions and inventory. This position requires welcoming guests, staying informed about products, and upholding safety standards.