Guest-First Restaurant Team Member

Shake Shack; Vernon Hills (IL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Weekly Pay

Medical, Dental, Vision Insurance & FS

Life Insurance & Short-Term Disability

401(k) with Company Match

Paid Time Off/Sick Time

Employee Assistance Program (EAP)

Commuter Benefits

Exclusive corporate discounts

Shake Shack Meal Discounts

Job summary

Shake Shack in Vernon Hills is hiring team members to deliver warm, guest-focused hospitality while preparing and assembling high-quality menu items. You will work at multiple stations, learning standards and recipes, while maintaining safety and cleanliness in a fast-paced environment.

This role emphasizes flexibility, integrity, and teamwork, with opportunities for mentorship, training, and growth within a values-driven, inclusive workplace.

Qualifications

• Ability to learn quickly in fast-paced, high-volume environment.
• Adaptability to various roles within the restaurant.
• Consistently demonstrates integrity by doing the right thing and taking accountability.
• Flexible schedule availability, including evenings, weekends, and holidays.
• 16 years or older.

Responsibilities

• Embody enlightened hospitality by leading interactions with genuine warmth and care towards both team members and guests.
• Prepare and assemble food orders according to Shake Shack's standards and recipes.
• Master all stations and rotate through them, keeping each day fresh and exciting.
• Follow all food safety and sanitation procedures to ensure the safety of guests and team members.
• Stand for something good by aligning with Shake Shack's values of integrity, inclusivity, and community engagement.

Skills

Customer service

Communication

Teamwork

Job description

Shake Shack in Vernon Hills is hiring team members to deliver warm, guest-focused hospitality while preparing and assembling high-quality menu items. You will work at multiple stations, learning standards and recipes, while maintaining safety and cleanliness in a fast-paced environment.

This role emphasizes flexibility, integrity, and teamwork, with opportunities for mentorship, training, and growth within a values-driven, inclusive workplace.