Guest-First Restaurant Leader

Chilisjobs; Springfield (MA); Sur place; USD 60 000 - 80 000; Plein temps

Résumé du poste

Chili's in Springfield is seeking a Restaurant Manager to lead a fast-paced shift and deliver an outstanding Guest experience. You will model Chili's values, set high standards, and ensure operations run smoothly.

You will hire, train, and develop Team Members, monitor costs, and uphold food safety while maintaining hospitality excellence. This role rewards initiative, teamwork, and a commitment to guest satisfaction.

Qualifications

• Dependable team player.
• Able to work in a fast-paced environment.
• Strong multitasking abilities.

Responsabilités

• Ensure a great Guest experience
• Role model and hold Team Members accountable to operational and quality standards
• Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
• Foster open communication between Team Members and Management
• Influence Team Member behaviors by championing change and restaurant initiatives
• Lead with heart and mind
• Drive business results by utilizing Chili's systems to effectively control costs
• Follow operational systems, such as our Manager Timeline and performing quality Line Checks
• Hire, train, retain, and develop Team Members to take on larger roles
• Drive Guest engagement within the four walls of the restaurant while developing relationships within the community
• Understand and practice safe food handling procedures
• Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant

Connaissances

Dependable team player

Fast-paced environment

Multitasking

Description du poste

Chili's in Springfield is seeking a Restaurant Manager to lead a fast-paced shift and deliver an outstanding Guest experience. You will model Chili's values, set high standards, and ensure operations run smoothly.

You will hire, train, and develop Team Members, monitor costs, and uphold food safety while maintaining hospitality excellence. This role rewards initiative, teamwork, and a commitment to guest satisfaction.