Guest-First Host: Flexible Hours & Real Growth

Workstream; Redwood City (CA); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Competitive Pay

Flexible Hours

Extensive Training

Real Advancement Opportunities

Job summary

IHOP in California is seeking a friendly host or hostess to greet guests, seat them promptly, answer phones, and assist with To-Go orders. You should be able to stand for long periods and lift up to 50 pounds.

Responsibilities include managing the wait list, offering menu recommendations, coordinating with the kitchen, and delivering a positive guest experience. Prior hosting experience is a plus; you must be a team player who communicates well and handles payments responsibly.

Qualifications

• Must showcase teamwork and communication skills.
• Must be able to multitask and act quickly.
• Must be able to handle money transactions responsibly.

Responsibilities

• Greeting, seating, and escorting guests.
• Open door for guests arriving and departing.
• Process To-Go and Delivery Orders.
• Manage Wait List when the restaurant is busy.
• Providing menu recommendations and additional information.
• Upselling additional products when appropriate.
• Taking orders using software, order slips, or by memorization.
• Communicating order details to the kitchen staff.
• Delivering food and beverages in a timely fashion to outside guests.
• Delivering checks and collecting bill payments.
• Cleaning and maintaining the appearance of the restaurant.
• Providing exceptional customer experience.

Skills

Teamwork

Communication

Money handling

Multitasking

Job description

IHOP in California is seeking a friendly host or hostess to greet guests, seat them promptly, answer phones, and assist with To-Go orders. You should be able to stand for long periods and lift up to 50 pounds.

Responsibilities include managing the wait list, offering menu recommendations, coordinating with the kitchen, and delivering a positive guest experience. Prior hosting experience is a plus; you must be a team player who communicates well and handles payments responsibly.