Guest-First Hardware Sales Associate

ACE HANDIMAN NORTH LLC; Titusville (FL); On-site; USD 24,000 - 36,000; Full time

Job summary

Ace Handiman North, LLC in Titusville, FL is seeking a friendly Retail Sales Associate to greet customers, advise on merchandise, and help locate items across departments. You will maintain product knowledge, process orders, and support safety standards while delivering excellent service.

Responsibilities include answering questions, stocking, learning locations, and completing daily duties with teamwork and a positive attitude.

Qualifications

• People skills and customer-facing abilities.
• Basic computer functions and product knowledge are expected.
• Basic hardware knowledge is helpful for support across departments.
• Complete assigned training as required (OJT, workshops, etc) to stay updated.

Responsibilities

• Greet customers and ascertain wants or needs with the magic question.
• Describe merchandise and explain its use, operation, and care to customers.
• Recommend, select, and help locate or obtain merchandise based on customer needs.
• Answer questions regarding the store and its merchandise.
• Maintain knowledge of current sales and promotions.
• Rope/Chain/Wire/Tubing cutting
• Place special orders or call other stores to find desired items.
• Gain general product knowledge of all departments.
• Learn locations to better assist customers.
• Ensuring safety for all customers, oneself, and coworkers.
• Forwarding customer complaints/concerns/complements to the Supervisor in charge.
• Glass Cutting (both Plexi and Single Strength)
• Key Cutting (both Chip and Regular)
• Paint mixing
• Propane filling - and all safety procedures followed
• Forklift Driving (for those over age of 18)
• Maintaining inventory of assigned departments as well as others when needed.
• Stock, Front, and Face department daily
• Create daily hole count sheet when appropriate
• Closing duties - as assigned

Skills

People skills

Basic computer functions

Basic hardware knowledge

Training compliance

Job description

Ace Handiman North, LLC in Titusville, FL is seeking a friendly Retail Sales Associate to greet customers, advise on merchandise, and help locate items across departments. You will maintain product knowledge, process orders, and support safety standards while delivering excellent service.

Responsibilities include answering questions, stocking, learning locations, and completing daily duties with teamwork and a positive attitude.