Guest-First Food Runner — Flexible Hours

Sugar N' Spice; Blue Ash (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Sugar N' Spice in Blue Ash, OH is seeking a Food Runner to help maintain smooth flow between the kitchen and dining room, ensuring meals reach guests promptly and with top presentation. The role emphasizes efficiency, attentiveness, and dedication to high standards of service.

The Food Runner will assist in delivering orders accurately, greeting guests, and supporting kitchen and dining staff while adapting to busy, high-volume shifts.

Qualifications

• Deliver food promptly and accurately to guests.
• Able to work flexible hours including nights, weekends and holidays.
• Capable of transporting multiple plates and beverages in one trip.
• Skilled in using restaurant tools and equipment efficiently.
• Excellent written and spoken communication to follow instructions.
• Able to multitask in a high-pressure, fast-paced environment.
• Comfortable with variable noise and temperature conditions.
• Physically capable of moving up to 50 pounds and standing/walking through shift.

Responsibilities

• Deliver exceptional service by ensuring timely and accurate food delivery to guests with high presentation standards.
• Greet guests warmly to enhance their dining experience.
• Handle guest issues with sensitivity and patience, resolving to satisfaction.
• Check orders for special instructions or dietary restrictions before leaving kitchen.
• Ensure each dish meets standards for preparation, presentation and completeness before serving.
• Relay food-related concerns or guest requests to appropriate staff with clear communication.
• Adhere to all service steps, procedures, and dietary considerations including allergies and special orders.
• Maintain compliance with safety and sanitation standards.
• Follow organizational policies to support team and restaurant operations.

Skills

Prompt service

Accurate delivery

Multitasking

Effective communication

Physical stamina

Job description

Sugar N' Spice in Blue Ash, OH is seeking a Food Runner to help maintain smooth flow between the kitchen and dining room, ensuring meals reach guests promptly and with top presentation. The role emphasizes efficiency, attentiveness, and dedication to high standards of service.

The Food Runner will assist in delivering orders accurately, greeting guests, and supporting kitchen and dining staff while adapting to busy, high-volume shifts.