Guest-First Café Team Member

panerabread; Matthews (NC); On-site; USD 1,515,000 - 2,066,000; Full time

Benefits offered by this job

Free meals

Flexible scheduling

Paid time off

Insurance (medical/dental/vision)

401(k) with match

Career advancement

Tuition discounts

Job summary

Panera Bread is hiring a Restaurant Team Member in Matthews, NC. You’ll be the heart of hospitality, greeting guests warmly, assembling fresh salads, soups, and sandwiches with care, and assisting across service, cashier, and dining areas.

You’ll help maintain a clean, safe dining room while upholding food safety standards. The role emphasizes strong interpersonal skills, comfort with a fast-paced environment, and flexibility to work evenings, weekends, and holidays.

Qualifications

• You meet the minimum age requirement (16+) and can lift up to 25 lbs. and stand for extended periods.
• Must be able to clearly communicate and quickly understand guests, managers, and team members' directions in a loud environment.
• You have strong interpersonal skills and love making people smile.
• You're passionate about creating moments of comfort, connection, and joy for every guest.
• You thrive in a fast-paced environment and can multitask with ease.
• You're reliable, punctual, and flexible to work evenings, weekends, and holidays.
• Food Handler's Card, as required by law.
• Food service experience is preferred but not required.

Responsibilities

• Greet every guest with genuine warmth and enthusiasm.
• Assemble fresh salads, soups, and sandwiches with care, accuracy, and efficiency - no assembly lines, just real ingredients and great food.
• Stay on the move - assist guests at entry, cashier, and dining areas.
• Maintain a clean, safe, and inviting environment by following food safety standards and cleaning protocols.
• Be informed about daily priorities and adapt to changes with a positive attitude - every guest gets our best.
• Support team success by completing cleaning and stocking duties and helping set up the next shift.

Job description

Panera Bread is hiring a Restaurant Team Member in Matthews, NC. You’ll be the heart of hospitality, greeting guests warmly, assembling fresh salads, soups, and sandwiches with care, and assisting across service, cashier, and dining areas.

You’ll help maintain a clean, safe dining room while upholding food safety standards. The role emphasizes strong interpersonal skills, comfort with a fast-paced environment, and flexibility to work evenings, weekends, and holidays.