Guest Experience & Wash Club Pro

Mister Car Wash, Inc.; Orlando (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

Mister Car Wash, Inc. is hiring a Guest Service Specialist to greet customers, upsell our products and Unlimited Wash Club memberships, and ensure every car leaves looking great. This role thrives in a fast-paced, outdoor environment where teamwork and strong customer service matter daily.

You'll help customers find solutions, maintain the site, and contribute to a welcoming experience as part of a friendly team supporting Orlando locations.

Qualifications

• Genuine enthusiasm for helping customers and making connections.
• Experience in retail, hospitality or service-oriented roles is a plus.

Responsibilities

• Greet every customer with a wave and a smile.
• Enthusiastically sell products and Unlimited Wash Club memberships.
• Thank each customer for choosing Mister.
• Anticipate and solve customer needs.
• Ensure customers leave with a clean, dry, shiny car.
• Keep the site clean, inviting, and well-maintained.
• Collaborate with team members to complete tasks and achieve goals.

Skills

Customer service

Sales & upsell

Team player

Reliability

Outdoor work stamina

Job description

Mister Car Wash, Inc. is hiring a Guest Service Specialist to greet customers, upsell our products and Unlimited Wash Club memberships, and ensure every car leaves looking great. This role thrives in a fast-paced, outdoor environment where teamwork and strong customer service matter daily.

You'll help customers find solutions, maintain the site, and contribute to a welcoming experience as part of a friendly team supporting Orlando locations.