Guest Experience & Visual Security Officer

Macy's, Inc.; Costa Mesa (CA); Hybrid; USD 23,000 - 33,000; Full time

Benefits offered by this job

Payactiv wage access

Paid time off

Flexible scheduling

Employee discount

Job summary

Bloomingdale’s Asset Protection Visual Security Officer (VSO) is a full-time role based at South Coast Plaza in Costa Mesa. The VSO provides a visible security presence, deters theft, greets customers, and helps create a safe shopping environment for customers and colleagues.

Training is provided; candidates should be able to work a flexible schedule including days, evenings, weekends, and holidays. Benefits include earned wage access, insurance options, and employee discounts at Bloomingdale’s

Qualifications

• No education or experience required.
• Strong interpersonal skills with diverse groups of customers and peers.
• Ability to work a flexible retail schedule including days, evenings, weekends, and holidays.

Responsibilities

• Greet and welcome customers on the selling floor.
• Visually monitor customer traffic entering and exiting the store.
• Deter theft via visual observation and maintain a safe environment.
• Communicate suspicious activity to Asset Protection/Security.
• Provide a visible and welcoming presence at the entrance to deter theft and assist customers.

Job description

Asset Protection Visual Security Officer, Full Time - South Coast Plaza

• Full time Schedule
• $16.90
• -
• $24.29
• Hourly Rate*
• * based on job, location, and schedule

Job Description

• Competitive Pay
• Paid Time Off
• Flexible Holiday Time-Off & Flexible Scheduling
• Instant access to earned wages with PayActiv
• Enhanced benefits: pet, home & auto insurance & more
• Bonus earning opportunities
• Growth potential opportunities
• Employee Discount at Bloomingdale’s & Macy’s Stores

About

Bloomingdale’s makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale’s like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership.Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.

Job Overview

A Bloomingdale’s Asset Protection Visual Security Officer’s (VSO) primary role is to provide a visible and welcoming presence at the customer entrance that helps deter theft while aiding the customer shopping experience. The Visual Security Officer will support the store by helping to provide a safe environment for our customers and our colleagues. The Visual Security Officer will greet and engage customers and offer assistance. Our Asset Protection training program will provide you with the knowledge and tools to do the job while you grow in responsibility. Each Visual Security Officer is charged with maintaining a high degree of professionalism in the execution of their duties within the store.

Essential Functions

• Greets and welcomes customers while on the selling floor
• Visually monitor customer traffic entering and exiting the store
• Deter theft via visual observation
• Maintain a safe business environment
• Communicate suspicious activity to Asset Protection/Security

Qualifications and Competencies

• No Education or Experience Required
• Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers
• Resourceful and able to adapt quickly to changing priorities
• Resourceful self-starter, works well independently as well as part of a team
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

Physical Requirements

• Position requires prolonged periods of standing/walking around store or department
• May occasionally involve reaching above eye level, stooping, kneeling, or crouching.
• Frequently lift/move up to 30lbs.

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy’s, Inc. reserves the right to amend this job description at any time. Macy’s, Inc. - including Macy’s, Bloomingdale’s, and Bluemercury - is an equal opportunity employer, committed to a diverse and inclusive work environment.

STORES00

• This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Click here to see details on benefits.

Job Info

• Job Identification REQ_795031
• Job Category Stores
• Locations 3333 Bristol St, Costa Mesa, CA, 92626, US