Guest Experience Team Member — Warmth & Service

Panera LLC; Rochester Hills (MI); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Free on-shift meals

Flexible scheduling

Medical, dental, vision, life insurance

401(k) with match

Job summary

Panera LLC is looking for a Restaurant Team Member in Rochester Hills, MI. In this role, you will be the heart of hospitality, connecting with guests, delivering food, and creating meaningful experiences.

Responsibilities include greeting customers warmly, assembling food items accurately, and maintaining cleanliness in the cafe. This position also offers competitive pay, flexible scheduling, and opportunities for advancement.

Qualifications

• Minimum age 16+ and able to lift up to 25 lbs. and stand for extended periods.
• Passion for creating moments of comfort, connection, and joy for every guest.
• Complete basic food safety understanding and practice training (Food Handler’s Card, as required by law).

Responsibilities

• Act as an ambassador for bringing Panera Warmth to life with each guest interaction.
• Greet every guest with genuine warmth and enthusiasm.
• Assemble fresh salads, soups, and sandwiches with care, accuracy, and efficiency.
• Maintain a clean, safe, and inviting environment.

Skills

Strong interpersonal skills

Ability to communicate in a loud environment

Reliability

Passion for customer service

Ability to multitask

Education

Experience in food service preferred

Job description

Panera LLC is looking for a Restaurant Team Member in Rochester Hills, MI. In this role, you will be the heart of hospitality, connecting with guests, delivering food, and creating meaningful experiences.

Responsibilities include greeting customers warmly, assembling food items accurately, and maintaining cleanliness in the cafe. This position also offers competitive pay, flexible scheduling, and opportunities for advancement.