Guest Experience Team Member — Flexible Schedule

Chick-fil-A; Charlotte (NC); On-site; USD 12,000 - 17,000; Full time

Benefits offered by this job

Flexible scheduling

Scholarships

Competitive pay

Learn from leaders

Fun work environment

Job summary

Chick-fil-A is hiring Front of House Team Members who will deliver signature Chick-fil-A service in a friendly environment. Roles include both full-time and part-time positions with opportunities to learn from Operators and leadership.

The team emphasizes reliability, a positive attitude, and strong guest interactions. Benefits include a fun work environment, flexible scheduling (closed on Sundays), scholarship opportunities, and competitive pay.

Qualifications

• Consistency and reliability.
• Cheerful and positive attitude.
• Loves serving and helping others.
• Customer service oriented.
• Detail-oriented.
• Able to multitask.
• Able to work independently and in a team environment.
• Be willing and able to work a flexible schedule.
• Ability to lift and carry 50 lbs. on a regular basis.
• Ability to stand for extended periods of time.

Responsibilities

• Smile and greet guests in a friendly manner.
• Create and maintain eye contact with guests.
• Speak with a friendly tone at all times.
• Make emotional connections with guests.
• Multitask quickly and thoroughly while staying attentive.
• Work well in a team and be dependable and hardworking.
• Be coachable and willing to learn from others.
• Stand for extended periods during shifts.
• Communicate effectively with team members and guests.
• Adhere to Chick-fil-A guidelines and uniform code.

Skills

Customer service

Teamwork

Positive attitude

Multitasking

Dependable

Communication

Job description

This location requires you to be at least 16 years of age.

At Chick-fil-A, the Team Member role is more than just a job, it's an opportunity. In addition to working directly for an independent Owner/Operator, team members gain life experience that goes far beyond serving a great product in a friendly environment. Chick-fil-A is a great opportunity for people of all ages and backgrounds, and no experience is necessary. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and ensuring all guests receive signature Chick-fil-A service and food.

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (closed on Sundays)
• Learn first-hand from an experienced Operator and Restaurant Leaders
• Scholarship opportunities
• Competitive pay

Front of House Team Member Responsibilities:

• Smile
• Create and Maintain Eye Contact
• Speak with a Friendly Tone
• Make Emotional Connections with Guests
• Multitask quickly, yet thoroughly
• Be team-oriented, dependable, with a strong work ethic
• Be coachable and willing to learn from others
• Work on their feet for extended hours of time
• Communicate effectively with Team Members and guests
• Adhere to Chick-fil-A guidelines and uniform code at all times
• Other duties as assigned

Qualifications and Requirements:

• Consistency and reliability
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Detail-oriented
• Able to multitask
• Able to work independently and in a team environment
• Be willing and able to work a flexible schedule
• Ability to lift and carry 50 lbs. on a regular basis
• Ability to stand for extended periods of time

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.