Guest Experience Team Member - Car Wash

Quick Quack Car Wash; Aliso Viejo (CA); On-site; USD 21,000 - 25,000; Full time

Job summary

Quick Quack Car Wash is seeking fun and energetic Team Members to work on-site at our car wash. You will greet customers, explain services, and help with transactions while maintaining a clean area.

You will be involved in customer assistance, merchandising, and promoting services. The role requires standing for long periods, lifting up to 50 pounds, and working varied hours including weekends and holidays.

Qualifications

• Smile and maintain a clean appearance per dress and grooming standards.
• Ability to read, count, and write accurately.
• Ability to work various hours, weekends, and holidays.
• Ability to perform repetitive movements for long periods.
• Ability to stand for extended periods and operate cash register equipment.
• Lift up to 50 pounds as needed.

Responsibilities

• Greets customers as they enter the location.
• Maintains awareness of services provided by Quick Quack Car Wash.
• Explains services provided by Quick Quack Car Wash to customers.
• Assists customers with questions or price discrepancies.
• Balances cash register at shift start and end, and verifies sales.
• Directs customers to other departments as necessary.
• Holds advertising signs and performs marketing-related tasks.
• Uses sales membership pitches with new customers.
• Sells additional services and vending items by recognizing customer needs.
• Ensures accurate transactions and cash accountability at POS.
• Stocks and maintains merchandise in vending carts.
• Keeps premises clean and maintains general site upkeep.
• Explains car wash entry procedure and loading/prepping procedures for safety.

Skills

Customer service

Cash handling

Communication

Reading & writing

Education

High school diploma or equivalent

Job description

Quick Quack Car Wash is seeking fun and energetic Team Members to work on-site at our car wash. You will greet customers, explain services, and help with transactions while maintaining a clean area.

You will be involved in customer assistance, merchandising, and promoting services. The role requires standing for long periods, lifting up to 50 pounds, and working varied hours including weekends and holidays.