Guest Experience Team Member

StaffedUp; Houston (TX); On-site; USD 21,000 - 28,000; Full time

Job summary

StaffedUp is seeking an entry-level team member in Houston to provide friendly guest service, take orders, and handle payments. Training covers menu details, beverage prep, and order accuracy within a fast-paced environment.

Responsibilities include answering phones, taking takeout orders, curbside support, and maintaining a clean front-of-house. You will learn to explain the menu, upsell items, and ensure guest satisfaction throughout shifts.

Qualifications

• Willingness to learn during training and follow established policies.

Responsibilities

• Guest courtesy
• Answer telephones
• Operate cash register and take payments
• Assist guests with inquiries
• Assist with takeout orders
• Assist with curbside service
• Maintain FOH area cleanliness
• Help with food preparation - desserts and beverages
• Ensure guest satisfaction and resolve complaints promptly
• Perform other duties as assigned by supervisor

Skills

Guest service

Cash handling

Multi-tasking

Menu knowledge

Communication

Tools

Cash register

Margarita machine

Job description

StaffedUp is seeking an entry-level team member in Houston to provide friendly guest service, take orders, and handle payments. Training covers menu details, beverage prep, and order accuracy within a fast-paced environment.

Responsibilities include answering phones, taking takeout orders, curbside support, and maintaining a clean front-of-house. You will learn to explain the menu, upsell items, and ensure guest satisfaction throughout shifts.