Guest Experience Team Leader

J000532 JIB Nor-Cal Venture Group Inc; California (MO); On-site; USD 26,000 - 36,000; Full time

Job summary

JIB Nor-Cal Venture Group Inc seeks a Team Leader to train and guide staff in delivering exceptional guest experiences, maintaining quality food, and upholding JIB standards. The role emphasizes coaching, problem-solving, and ensuring compliance with policies.

Responsibilities include supervising front-of-house operations, assisting with orders during peak times, and maintaining a clean, safe, and welcoming environment for guests.

Qualifications

• Experience: 6 months JIB experience and 100% certified in all workstations.
• Must be at least 18 years old; able to speak, read, and write effectively in English.
• ServSafe certification may be required; basic math and teamwork skills.

Responsibilities

• Train and coach team members to meet guest expectations.
• Ensure high-quality food presentation and taste.
• Maintain cleanliness and safety across Front, Interior, Exterior.
• Oversee order taking, cashiering, and guest satisfaction.
• Coordinate with team to ensure speedy service.

Skills

Interpersonal skills

Team leadership

English proficiency

Math basics

Initiative

Computer literacy

Integrity

ServSafe certification

POS knowledge

Tools

POS systems

Job description

JIB Nor-Cal Venture Group Inc seeks a Team Leader to train and guide staff in delivering exceptional guest experiences, maintaining quality food, and upholding JIB standards. The role emphasizes coaching, problem-solving, and ensuring compliance with policies.

Responsibilities include supervising front-of-house operations, assisting with orders during peak times, and maintaining a clean, safe, and welcoming environment for guests.