Guest Experience Team Lead — Fast-Paced Café

Doughboyrg; Rosemont (IL); On-site; USD 19,286 - 24,796; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Life Insurance

Paid Time Off

Paid Meals

Employee Discounts

Job summary

Stans Donuts and Coffee in Rosemont is seeking a full-time Supervisor to lead a dynamic team onsite, ensuring exceptional service and adherence to brand standards. The role emphasizes energetic leadership, problem-solving, and creating a positive work environment.

With a competitive pay of $16.40 plus tips, the supervisor will manage daily tasks, maintain health standards, and foster guest satisfaction while working in a fast-paced, customer-focused setting.

Qualifications

• Minimum 1 year supervisory experience.
• Manager Food Handler Certification.
• Allergen Food Handler Certification.
• Strong leadership and guest service mindset.
• Proficient with Google Suite.
• Cash handling and POS knowledge.
• Knowledge of restaurant operations.

Responsibilities

• Lead and inspire a team to deliver STANtastic customer service.
• Ensure adherence to brand guidelines and health regulations.
• Drive operations through efficient task management and communication.
• Maintain high standards of customer satisfaction.
• Assist in cash handling and POS accuracy.

Skills

Supervisory experience

Leadership

Google Suite

Cash handling

POS knowledge

Restaurant operations

Education

Manager Food Handler Certification

Allergen Food Handler Certification

Tools

POS systems

Job description

Stans Donuts and Coffee in Rosemont is seeking a full-time Supervisor to lead a dynamic team onsite, ensuring exceptional service and adherence to brand standards. The role emphasizes energetic leadership, problem-solving, and creating a positive work environment.

With a competitive pay of $16.40 plus tips, the supervisor will manage daily tasks, maintain health standards, and foster guest satisfaction while working in a fast-paced, customer-focused setting.