Guest Experience Specialist - Upsell & Service

Domino's; San Juan Capistrano (CA); On-site; USD 39,000 - 46,000; Full time

Job summary

Domino's is hiring a Customer Service Representative in California. The role involves taking orders by phone or at the counter, upselling, managing customer concerns, and greeting walk-in customers.

The position includes cash handling, maintaining a clean customer area, and contributing to the preparation of Domino's Quality pizzas. Hygiene, food safety, and general cleaning duties are also part of the responsibilities.

Qualifications

• Customer service experience preferred.
• Ability to upsell and take orders by phone.
• Maintain clean work area and handle cash accurately.

Responsibilities

• Taking customer orders on the phone or over the counter and upselling.
• Dealing with customer concerns, greeting walk in customers and welcoming them to Dominos Pizza.
• Cash handling.
• Keeping the customer area clean.
• You will be making Dominos Quality pizzas.
• Food and portion controls Hygiene and food safety, and general cleaning duties.

Skills

Upselling

Cash handling

Guest greeting

Job description

Domino's is hiring a Customer Service Representative in California. The role involves taking orders by phone or at the counter, upselling, managing customer concerns, and greeting walk-in customers.

The position includes cash handling, maintaining a clean customer area, and contributing to the preparation of Domino's Quality pizzas. Hygiene, food safety, and general cleaning duties are also part of the responsibilities.