Guest Experience Specialist - Retail & Food Service

Petroleum Marketing Group; Virginia; Hybrid; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

Job summary

Petroleum Marketing Group's 7-Eleven and gas station in Haymarket, VA is hiring a store associate to join our team. You will greet customers, process transactions, stock shelves, assist with food service, and keep the store clean and welcoming.

You will work with the team and report to management, ensuring safety and security at the register, managing daily tasks, and delivering an exceptional customer experience in a fast-paced environment.

Qualifications

• Greet customers and provide an exceptional experience.
• Operate cash register and handle transactions according to standards.
• Stock and merchandise aisles; manage shelving and displays.
• Assist with food service and daily preparation.
• Collaborate with team and support Management on tasks.

Responsibilities

• Greet customers and provide an exceptional experience on an ongoing basis.
• Operate the cash register and handle transactions, lottery, and paperwork as required.
• Perform daily store tasks including merchandising, stocking, and food service.
• Maintain cooler merchandising and overall store cleanliness.
• Support Management and teammates to ensure smooth operations.

Skills

Customer service

Cash handling

Merchandising

Food service

Team collaboration

Education

High school diploma or GED

Tools

POS system

Cash register

Job description

Description

7-Eleven & gas station at Haymarket, VA

Benefits: Medical, Dental, Vision, 401K, etc.

Job Description:

Candidate meets and exceeds customer expectations on an ongoing basis. To assure every customer has been provided an exceptional experience, candidate must work with their team members, and provide support to Management, to complete all store level tasks related to customer service, merchandising, food preparation, daily cleaning, cash register duties, and other related tasks.

Requirements

*Includes, but not limited to:

Greet customers and provide an exceptional experience on an ongoing basis.

Operate Cash Register according to PMG standards surrounding cash handling, record keeping, lottery management, and shift paperwork.

Execute Daily Store Tasks with speed, accuracy, and efficiency. Store Daily Tasks include, but are not limited to:

Sales Floor Merchandising/Stocking

Food Service Management

Cooler Merchandising

Vendor Check-Ins

Communication of daily issues/challenges with Management.

Ensure PMG policies and procedures surrounding Safety and Operational Excellence are executed.

Perform work with Integrity, Honesty, and Respect.

Support Management in other tasks and assignments on an ongoing basis.

Exterior/Interior Cleaning

Requirements

Customer Service

Cash Handling experience

Education/Experience:

High school diploma or general education degree (GED); or equivalent combination of education and experience. Prior cashier experience preferred.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

PMG is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.