Guest Experience Specialist (Part-Time Retail)

Dollar Tree, Inc.; Big Stone Gap (VA); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. is seeking a part-time Customer Service Associate to enhance the shopping experience in Big Stone Gap, Virginia. You will assist customers, handle transactions at the register, and help maintain a clean, staffed store environment with friendly interactions.

The role includes unloading trucks, restocking, and ensuring safety and orderliness. Prior retail or customer service experience is preferred; lifting up to 50 lbs is required. This position is on site and part-time.

Qualifications

• High school diploma or equivalent required or preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment per productivity standards.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store including bathrooms, floors, and trash disposal.
• Other duties as assigned*

Skills

Customer service experience

Follow instructions

Communication skills

Problem-solving

Organizational skills

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a part-time Customer Service Associate to enhance the shopping experience in Big Stone Gap, Virginia. You will assist customers, handle transactions at the register, and help maintain a clean, staffed store environment with friendly interactions.

The role includes unloading trucks, restocking, and ensuring safety and orderliness. Prior retail or customer service experience is preferred; lifting up to 50 lbs is required. This position is on site and part-time.