Guest Experience Specialist — Golf & Playmaking

topgolf; Allen (TX); Hybrid; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health benefits

Dental and Vision

401(k) match

Paid time off

Free mental well-being platform

Free game play

Discounts on food/retail

Team meals

Job summary

Topgolf in Allen, TX is seeking upbeat, service-oriented team members for hourly positions focused on delivering fun and memorable guest experiences. You will engage with players, answer questions about promotions, and help guests enjoy the Topgolf experience in a fast-paced, collaborative setting.

We offer competitive hourly wages and tips where applicable, plus a range of benefits for eligible team members, including health-related plans, a 401(k) match, PTO, and team meals.

Qualifications

• Customer service experience in hospitality or entertainment is preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced, team-based environment.

Responsibilities

• Greet players, assist with check-in and reservations, and provide information about venue and promotions.
• Explain gameplay details and help players select suitable experiences.
• Assist with golf clubs and equipment to ensure a great guest experience.
• Keep the venue clean and inviting, including retail areas.
• Adhere to safety and sanitation standards to ensure a safe environment for guests.

Skills

Customer service

Hospitality

Communication

Team player

Flexibility

Job description

Topgolf in Allen, TX is seeking upbeat, service-oriented team members for hourly positions focused on delivering fun and memorable guest experiences. You will engage with players, answer questions about promotions, and help guests enjoy the Topgolf experience in a fast-paced, collaborative setting.

We offer competitive hourly wages and tips where applicable, plus a range of benefits for eligible team members, including health-related plans, a 401(k) match, PTO, and team meals.