Guest Experience Specialist — Front of House

Chick-fil-A; Ashwaubenon (WI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible scheduling

Health insurance (for eligible Full-Ti

Dental insurance (for eligible Full-Ti

Vision insurance (for eligible Full-Ti

PTO

401K matching

Free meal benefits

Scholarship opportunities

Job summary

Chick-fil-A Ashwaubenon is seeking Team Members to deliver signature Chick-fil-A service in a busy, guest-focused setting. You’ll learn operations, hospitality, and teamwork while working with an experienced Operator and restaurant leaders.

This role emphasizes cheerful service, reliability, and a flexible schedule with opportunities for growth and employee benefits for eligible teammates. Full-time and part-time options available.

Qualifications

• Consistency and reliability.
• Cheerful and positive attitude.
• Loves serving and helping others.
• Customer service oriented.
• Strong interpersonal skills.
• Detail-oriented.
• Able to multi-task.
• Works well independently and in a team environment.
• Be willing and able to work a flexible schedule.
• Have the ability to lift and carry 50 lbs on a regular basis.
• Have the ability to stand for long periods of time.

Responsibilities

• Smile and create eye contact with guests.
• Speak enthusiastically and communicate clearly.
• Make emotional connections with guests.
• Honor and follow the restaurant's vision and values.
• Multitask quickly while staying thorough.
• Be team-oriented, adaptable, dependable with a strong work ethic.

Skills

Customer service

Interpersonal skills

Multi-tasking

Teamwork

Flexibility

Reliability

Physical stamina

Lifting 50 lbs

Job description

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay
• We offer a benefits package for Full Time Team Members that is valued at $11,610/year. This includes and is not limited to: health insurance, dental insurance, vision insurance, PTO, 401K matching, and free meal benefits!

Front of House Team Member Responsibilities:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Honor and encourage others to follow the vision and values of the Restaurant
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Work on their feet for several hours at a time
• Communicate effectively with guests and Team Members
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Qualifications and Requirements:

• Consistency and reliability
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail-oriented
• Able to multi-task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 50 lbs on a regular basis
• Have the ability to stand for long periods of time

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.