Guest Experience Specialist - Flexible Shifts & Growth

Dewey's Pizza; O'Fallon (IL); On-site; USD 20,664 - 41,328; Full time

Benefits offered by this job

Flexible scheduling

50% off food discount

Closed on major holidays

Tuition reimbursement up to $3,000

Growth opportunities

Full-time benefits

Job summary

Dewey’s Pizza is seeking a friendly, guest-focused team member to welcome guests, guide them through the menu, and take accurate orders for dine-in or carryout. You will deliver meals promptly and ensure guest satisfaction throughout the visit.

Ideal candidates are outgoing, organized, and eager to learn the menu with confidence. This role supports a fast-paced restaurant environment with opportunities for growth and flexible scheduling.

Qualifications

• Excellent customer service and communication skills.
• Ability to create a warm, inviting dining experience for guests.
• Willingness to learn the menu and make confident recommendations.
• Team player who supports others and works efficiently in a fast-paced environment.

Responsibilities

• Welcome guests and create a warm, inviting dining experience.
• Guide guests through the menu and make recommendations.
• Take accurate food and drink orders for dine-in and carryout guests.
• Deliver food and beverages in a timely manner.
• Ensure order accuracy and guest satisfaction throughout their visit.
• Anticipate guest needs and provide attentive service.

Skills

Customer service

Hospitality

Communication

Teamwork

Upselling

Multi-tasking

Job description

Dewey’s Pizza is seeking a friendly, guest-focused team member to welcome guests, guide them through the menu, and take accurate orders for dine-in or carryout. You will deliver meals promptly and ensure guest satisfaction throughout the visit.

Ideal candidates are outgoing, organized, and eager to learn the menu with confidence. This role supports a fast-paced restaurant environment with opportunities for growth and flexible scheduling.