Guest Experience Specialist — Flexible Retail Role

RaceTrac; White Horse Beach (MA); On-site; USD 12,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Career growth

Training & development

Fun, fast-paced environment

Job summary

RaceTrac is hiring Store Associates to deliver an exceptional guest experience at registers or self-checkout. You’ll help guests, suggest products, and maintain a clean, stocked store with friendly, efficient service.

The role emphasizes teamwork, physical responsibilities, and adherence to food safety standards. Flexible shifts, ongoing training, and opportunities for advancement are offered to motivated individuals.

Qualifications

• High School Diploma or GED (or in progress).
• Experience in a fast-paced, guest-focused environment is a plus.
• A team player who takes the initiative and enjoys working with people.
• Ability to lift up to 50 lbs. and perform physical tasks like bending and standing.
• May be required to obtain and maintain food handler or alcohol server permits, depending on state/local regulations.

Responsibilities

• Deliver an Exceptional Guest Experience at the register or self-checkout.
• Provide friendly, prompt service at the register or self-checkout.
• Suggest additional products to enhance guest purchases.
• Address guest concerns with urgency and involve managers as needed.
• Foster a team-oriented, respectful work environment.
• Rings up guests on cash register and balances cash and inventory transactions.
• Provide prompt, efficient, and courteous service.
• Resolve guest complaints and escalate when needed.
• Stock shelves and coolers, maintain cleanliness and safety.

Skills

Customer service

Teamwork

Stamina

Communication

Education

High School Diploma or GED

Job description

RaceTrac is hiring Store Associates to deliver an exceptional guest experience at registers or self-checkout. You’ll help guests, suggest products, and maintain a clean, stocked store with friendly, efficient service.

The role emphasizes teamwork, physical responsibilities, and adherence to food safety standards. Flexible shifts, ongoing training, and opportunities for advancement are offered to motivated individuals.