Guest Experience Specialist — Flexible Hours, Growth

Chick-fil-A; Springfield Township (Delaware County); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Sick leave

Career advancement

Scholarship program

Employee assistance

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Free meals

Closed Sundays

Job summary

Chick-fil-A in Springfield Township, PA is seeking both full-time and part-time Customer Service Team Members to deliver a warm, guest-first experience. You will greet guests, take orders and uphold brand standards in a fast-paced environment.

This role emphasizes teamwork, reliability, and a positive attitude, with perks like flexible hours, competitive pay, and opportunities for advancement at COR Restaurant Services, LLC.

Qualifications

• Provide exceptional dining experience for guests.
• Demonstrate friendly, honest and team-oriented attitude.
• Work in a fast-paced environment while handling multiple tasks.

Responsibilities

• Following Chick-fil-A's operational policies and procedures.
• Greeting and serving guests with enthusiasm, courtesy, and hospitality.
• Taking orders and making accurate changes quickly.
• Demonstrating knowledge of the brand, products, and promotions.
• Ensuring guest complaints are resolved properly and swiftly.
• Ensuring product quality and consistency.
• Assisting leadership in opening/closing procedures.
• Maintaining clear communications between front counter and kitchen staff.
• Following sanitation and safety procedures.
• Maintaining consistent attendance and punctuality.

Skills

Customer service

Teamwork

Communication

Hospitality

Job description

Chick-fil-A in Springfield Township, PA is seeking both full-time and part-time Customer Service Team Members to deliver a warm, guest-first experience. You will greet guests, take orders and uphold brand standards in a fast-paced environment.

This role emphasizes teamwork, reliability, and a positive attitude, with perks like flexible hours, competitive pay, and opportunities for advancement at COR Restaurant Services, LLC.