Guest Experience Specialist | Flexible Hours

Workstream; Chantilly (VA); On-site; USD 17,908 - 23,419; Full time

Benefits offered by this job

Sick leave

Career advancement opportunities

Scholarship opportunities

Employee Assistance Program (EAP)

Medical insurance

Dental insurance

Vision insurance

Voluntary life insurance

401(k) matching

Free meals

Closed on Sundays

Job summary

Chick-fil-A, Inc. in Chantilly, VA is seeking Customer Service Team Members for full-time and part-time roles. You will greet guests, take orders, and ensure a welcoming dining experience with our brand standards.

Roles emphasize teamwork, reliability, and a positive atmosphere in a fast-paced environment. In this location, team members are part of COR Restaurant Services, LLC and receive opportunities for growth, with benefits including sick time, advancement paths, and meal benefits.

Qualifications

• Ability to handle multiple tasks in a fast-paced environment.
• Ability to stand for prolonged periods and lift as needed.
• Ability to work at a quick, yet thorough pace.
• Team-oriented, adaptable, dependable with a strong work ethic.
• Positive attitude and customer service focus.
• Effective communication with guests and team members.
• Uphold Chick-fil-A values and brand standards.

Responsibilities

• Following Chick-fil-A's operational policies and procedures.
• Greeting and serving guests with enthusiasm, courtesy, and hospitality.
• Taking orders and making accurate changes quickly.
• Demonstrating knowledge of the brand, products, and promotions.
• Ensuring guest complaints are resolved properly and swiftly.
• Ensuring product quality and consistency.
• Assisting leadership in executing opening and/or closing procedures.
• Modeling and supporting clear communications between the front counter and kitchen staff.
• Following sanitation and safety procedures.
• Maintaining consistent attendance and punctuality.

Skills

Team oriented

Friendly

Honest

Positive attitude

Customer service

Effective communication

Dependable

Strong work ethic

Job description

Chick-fil-A, Inc. in Chantilly, VA is seeking Customer Service Team Members for full-time and part-time roles. You will greet guests, take orders, and ensure a welcoming dining experience with our brand standards.

Roles emphasize teamwork, reliability, and a positive atmosphere in a fast-paced environment. In this location, team members are part of COR Restaurant Services, LLC and receive opportunities for growth, with benefits including sick time, advancement paths, and meal benefits.