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Job summary
A leading retail company in Tennessee seeks a Guest Advocate to enhance the customer service experience by engaging with guests and providing assistance with various services. Responsibilities include direct communication with guests, resolving concerns, and promoting store offerings. An ideal candidate enjoys working in a fast-paced environment and is open to flexible scheduling, including nights and weekends. This role offers a competitive hourly salary and the opportunity to develop valuable skills in customer service.
Qualifications
Enjoy interacting and helping others including guests and fellow team members.
Thrive in a fast-moving, active role that requires teamwork, flexibility and problem-solving.
Open to a flexible work schedule with varying hours (including nights, weekends, holidays).
Responsibilities
Communicate and interact with guests to build a welcoming experience.
Resolve guest concerns and enhance the guest experience.
Promote and engage around various benefits and services.
Maintain a clean, efficient work area while minimizing wait time for guests.
Skills
Effective communication
Positive attitude
Detail-oriented
Problem-solving
Teamwork
Job description
A leading retail company in Tennessee seeks a Guest Advocate to enhance the customer service experience by engaging with guests and providing assistance with various services. Responsibilities include direct communication with guests, resolving concerns, and promoting store offerings. An ideal candidate enjoys working in a fast-paced environment and is open to flexible scheduling, including nights and weekends. This role offers a competitive hourly salary and the opportunity to develop valuable skills in customer service.