Guest Experience Specialist - Fast-Paced Car Wash & Benefits

Mister Car Wash, Inc.; Florence (AL); Hybrid; USD 29,000 - 36,000; Full time

Benefits offered by this job

Same-day pay

Benefits package

Job summary

Mister Car Wash, Inc. in Florence, AL is hiring a Guest Service Specialist (GSS) to deliver outstanding customer service and help run daily operations at our location. You will greet customers, upsell memberships, and ensure each visitor leaves satisfied with a clean car.

We offer on-the-job training, the chance to grow with a national brand, and benefits including same-day pay, healthcare options, and 401(k) matching. Weekend and holiday availability is preferred.

Qualifications

• Experience delivering friendly, efficient service in fast-paced environments.
• Excellent verbal and written communication; able to engage customers positively.
• Comfort with selling memberships and add-ons to enhance value for customers.

Responsibilities

• Greet every customer with a wave and a smile.
• Enthusiastically sell our products and Unlimited Wash Club membership program.
• Genuinely thank each customer for choosing Mister Car Wash.
• Anticipate and solve customer needs to deliver a great experience.
• Ensure each customer leaves with a clean, dry, and shiny car.
• Collaborate with team members to complete tasks and achieve goals.

Skills

Customer service

Communication

Upselling

Job description

Mister Car Wash, Inc. in Florence, AL is hiring a Guest Service Specialist (GSS) to deliver outstanding customer service and help run daily operations at our location. You will greet customers, upsell memberships, and ensure each visitor leaves satisfied with a clean car.

We offer on-the-job training, the chance to grow with a national brand, and benefits including same-day pay, healthcare options, and 401(k) matching. Weekend and holiday availability is preferred.