Guest Experience Specialist — Fast, Fresh Sandwiches

Jimmy John's; Smyrna (GA); Hybrid; USD 17,000 - 21,000; Full time

Job summary

Jimmy John's is seeking in-store crew to greet customers, take orders, and operate the register with precision. You will prepare sandwiches quickly, manage telephone orders, and ensure every guest has an outstanding experience.

Role requires basic computer skills, ability to lift up to 40 lbs, and endurance to stand and move during shifts. You will work in a fast-paced environment focused on teamwork and clean, safe operations.

Qualifications

• Must be at least 16 years of age with a clean driving record.
• Computer skills including register skills.
• Must be able to lift 30-40 lbs regularly during shifts.
• Ability to stand, bend, reach and lift throughout the shift.
• Ability to work in walk-in refrigerator/freezer with temperatures 40°F to -10°F.

Responsibilities

• Greet customers, take orders, operate the cash register, collect payments and make change.
• Make fast, accurate, and consistent sandwiches.
• Take telephone orders and complete delivery tickets.
• Comply with portion sizes, recipes, systems and procedures.
• Deliver an exceptional customer and store experience.
• Pass a sandwich test at the end of the first 2 weeks and at future testing times.
• Keep store, small wares, merchandise, and physical plant clean as needed.
• Operate food preparation machinery and follow safety guidelines.

Skills

Customer service

Cash handling

Food prep

Team player

Endurance

Tools

POS system

Cash register

Job description

Jimmy John's is seeking in-store crew to greet customers, take orders, and operate the register with precision. You will prepare sandwiches quickly, manage telephone orders, and ensure every guest has an outstanding experience.

Role requires basic computer skills, ability to lift up to 40 lbs, and endurance to stand and move during shifts. You will work in a fast-paced environment focused on teamwork and clean, safe operations.