Guest Experience Specialist: Craft Drinks & Fast-Paced Service

Muchacho Reynoldstown; Atlanta (GA); On-site; USD 17,000 - 30,000; Full time

Benefits offered by this job

Competitive Pay

Career Growth Opportunities

Employee Discounts on Food and Bevarog

Referral Bonus Program

Medical, Dental, and Vision Plans

401(k) Retirement Plan

Supportive and Dynamic Work Enviroment

Job summary

Muchacho Reynoldstown is seeking an energetic hospitality professional to join our front-of-house team. You will describe menu items, suggest drinks, and take guest orders using our POS system, while ensuring accuracy and guest satisfaction.

In this role you will maintain cleanliness, uphold safety standards, assist with food service, and collaborate with kitchen staff to deliver timely, courteous service in a busy environment. Excellent communication and multitasking are essential.

Qualifications

• Knowledge of food and beverage pairings is a plus.
• Ability to work in a fast-paced environment.
• Proper communication skills to connect effectively with co-workers and guests.
• Possess the ethics and positive attitude that support our values and culture.
• Ability to multitask, prioritize, and organize.

Responsibilities

• Describe menu items to customers and suggest drinks that match their tastes.
• Provide detailed information on drink or food blends, preparation techniques, ingredients used, and allergen information.
• Take guest orders accurately and efficiently using the POS system.
• Assist with preparing and serving food items as needed.
• Serve food and beverages promptly, checking on guest satisfaction throughout the meal.
• Clean and sanitize work areas, utensils, and equipment according to health and sanitation standards.
• Uphold company safety and sanitation requirements to ensure the health and safety of our guests and team.
• Operate cash registers and credit card machines, handling payments accurately.
• Maintain cleanliness and organization of the dining area and service stations.
• Stock stations with proper paper products and beverage preparation items as necessary.
• Collaborate with kitchen staff to ensure timely and accurate food preparation and delivery.
• Address guest inquiries and concerns with professionalism and a positive attitude.
• Assist with setting up and clearing tables and restocking supplies as needed.

Skills

Food & beverage pairings

Fast-paced environment

Communication skills

Ethics & positive attitude

Multitasking & organization

Job description

Muchacho Reynoldstown is seeking an energetic hospitality professional to join our front-of-house team. You will describe menu items, suggest drinks, and take guest orders using our POS system, while ensuring accuracy and guest satisfaction.

In this role you will maintain cleanliness, uphold safety standards, assist with food service, and collaborate with kitchen staff to deliver timely, courteous service in a busy environment. Excellent communication and multitasking are essential.