Guest Experience Specialist & Cashier

Nafi Recruiting; Scotch Plains (NJ); On-site; USD 25,000 - 32,000; Full time

Job summary

A restaurant chain in Scotch Plains, New Jersey, is seeking a Crew Member to assist in food preparation and customer service. The role includes taking orders, managing the register, and functioning as a host/hostess. Ideal candidates will be punctual, able to work in a team setting, and handle customer interactions with care, especially during busy times. This position requires someone who can ensure a clean workspace and assist in training new staff members.

Responsibilities

• Serving customers in a timely manner.
• Assisting in the training of new Crew Members.
• Working within a team setting to meet sales goals during a shift.
• Following the company’s security and safety procedures.
• Arriving for the start of their shift on time and staying until all duties are complete.
• Take customer orders at the counter.
• Receive payments and present change to customers.
• Pack food items, make coffee, and fill beverage cups.
• Function as the host/hostess of the restaurant.
• Make reservations for customers.
• Receive food checks from waiters or customers.
• Appeal to impatient or irritated customers, especially during rush hours.
• Manage the register, including all credit card and cash operations.
• Ensure a balance of the register at the end of the shift or working period.

Job description

A restaurant chain in Scotch Plains, New Jersey, is seeking a Crew Member to assist in food preparation and customer service. The role includes taking orders, managing the register, and functioning as a host/hostess. Ideal candidates will be punctual, able to work in a team setting, and handle customer interactions with care, especially during busy times. This position requires someone who can ensure a clean workspace and assist in training new staff members.