Guest Experience Specialist

Panda Restaurant Group; Santa Rosa (CA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Flexible schedules

Free meals while working

Health insurance

Vision & Dental

401K with company match

Paid training

Career development

Referral bonus

Pre-Tax Dependent Care FSA

Associate discounts

Job summary

Panda Restaurant Group is hiring a Service Team Associate in California. You’ll greet guests, serve food, and handle payments while maintaining a clean, welcoming store environment. The role supports multiple positions in a fast-paced setting, including front counter, drive-thru, or kitchen, with a focus on teamwork and guest satisfaction.

The company offers paid training, benefits for full-time associates, and opportunities for career growth within a culture that values community involvement.

Qualifications

• Friendly and helpful team members.
• Operations experience is a plus.
• Some high school.
• Food Handler certification may be required depending on local requirements, acquired at your expense.

Responsibilities

• Provides exceptional dining experience to Guests – Greeting Guests, Serving food and handling payments at cash register
• Maintains the cleanliness and appearance of the store
• Follows Operations Standards and Safety Procedure to serve fresh and quality food
• Works efficiently in fast paced kitchen environment, and may work at different positions – Front counter, Drive Through or Kitchen
• Work effectively with team members to meet daily goals in a fun, positive environment

Skills

Customer service

Teamwork

Adaptability

Education

High school diploma or equivalent

Job description

Panda Restaurant Group is hiring a Service Team Associate in California. You’ll greet guests, serve food, and handle payments while maintaining a clean, welcoming store environment. The role supports multiple positions in a fast-paced setting, including front counter, drive-thru, or kitchen, with a focus on teamwork and guest satisfaction.

The company offers paid training, benefits for full-time associates, and opportunities for career growth within a culture that values community involvement.