Guest Experience Specialist

Taco Bell; Red Lion (York County); On-site; USD 17,000 - 21,000; Full time

Job summary

Taco Bell in Red Lion, PA is seeking a Team Member to provide friendly, efficient service to guests. You will greet customers with a smile, maintain a clean, safe environment, and follow all company procedures and standards while in uniform.

This entry-level role emphasizes teamwork, reliability, and a positive attitude. You will train with peers, assist new staff, follow posted schedules, and help during busy periods with urgency and care for the customer experience.

Qualifications

• Customer service oriented
• Team player with good communication
• Willingness to learn and follow procedures

Responsibilities

• Presents a neat, clean appearance, in company uniform
• Greets each customer they encounter with a smile and a word of welcome or departure
• Maintains a clean and safe environment for customers
• Serves customers according to all company procedures and standards
• Demonstrates a positive and enthusiastic attitude with co-workers
• Helps new employees through training and orientation
• Demonstrates patience and understanding when training others
• Keeps other employees informed about what he/she is doing
• Understands posted work schedule and reports to work as scheduled, on time, in uniform and ready to begin tasks
• Provides appropriate notice when unable to be at work
• Provides written notice for being late or absent as required
• Understands and uses approved time keeping system
• Demonstrates a positive and enthusiastic attitude with management
• Adjusts positively to requests for change from managers
• Accepts procedural changes positively and without loss of effectiveness
• Alerts management to station needs
• Anticipates problems and brings them to management’s attention
• Follows through with all commitments made
• Helps others when needed without being asked
• Demonstrates a sense of urgency on the job, especially when it relates to pleasing the customer
• Is effective working on more than one task at a time
• Finishes tasks completely once begun
• Suggests ideas for solving problems, improving procedures, etc.

Job description

Taco Bell in Red Lion, PA is seeking a Team Member to provide friendly, efficient service to guests. You will greet customers with a smile, maintain a clean, safe environment, and follow all company procedures and standards while in uniform.

This entry-level role emphasizes teamwork, reliability, and a positive attitude. You will train with peers, assist new staff, follow posted schedules, and help during busy periods with urgency and care for the customer experience.