Guest Experience Specialist

Mister Car Wash; Grimes (IA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

PTO from day one

Medical, dental, and vision

401(k) match

Tuition reimbursement

Job summary

Mister Car Wash is hiring a Guest Service Specialist in Grimes, IA. You will greet customers, upsell memberships, and ensure every car leaves with a clean, dry, and shiny finish. This role emphasizes fast-paced outdoor work and excellent customer service to support our growing brand.

Join a team that values energy, reliability, and teamwork. We offer comprehensive benefits and opportunities for growth within a national leader in car wash services.

Qualifications

• Customer service oriented with a friendly, upbeat attitude.
• Ability to upsell products and memberships with enthusiasm.
• Experience in retail or hospitality environments helps.
• Comfort working outdoors in a fast-paced setting.

Responsibilities

• Greet customers with a friendly wave and smile.
• Actively sell products and Unlimited Wash Club memberships.
• Thank customers for choosing Mister Car Wash and ensure satisfaction.
• Anticipate and resolve customer needs and questions.
• Ensure each vehicle leaves clean, dry, and shiny.
• Keep sites clean, inviting, and well-maintained.
• Collaborate with team members to achieve goals.

Skills

Customer service

Sales

Retail experience

Hospitality

Job description

Mister Car Wash is hiring a Guest Service Specialist in Grimes, IA. You will greet customers, upsell memberships, and ensure every car leaves with a clean, dry, and shiny finish. This role emphasizes fast-paced outdoor work and excellent customer service to support our growing brand.

Join a team that values energy, reliability, and teamwork. We offer comprehensive benefits and opportunities for growth within a national leader in car wash services.