Guest Experience Specialist

Target; Belleville (IL); On-site; USD 22,386 - 33,613; Full time

Benefits offered by this job

Competitive hourly wage

Comprehensive benefits package

Training and development programs

Job summary

A leading retail company is seeking a Guest Advocate in Belleville, IL. This role involves creating a welcoming atmosphere, assisting guests with inquiries, and ensuring exceptional service. Candidates should enjoy interacting with people and thrive in a fast-paced environment. Responsibilities include problem-solving, promoting loyalty programs, and maintaining a clean workspace. A flexible schedule is required as duties may include nights and weekends. Great training will be provided to develop strong customer service skills.

Qualifications

• Ability to engage and assist guests effectively.
• Willingness to work flexible hours, including nights and weekends.
• Capability to lift up to 44 pounds safely.

Responsibilities

• Deliver exceptional guest service by meeting service standards.
• Create a welcoming environment for guests.
• Engage with guests to fulfill their needs and resolve issues.
• Promote Target's loyalty programs and services.
• Maintain a clean and organized work area.

Skills

Problem solving

Effective communication

Attention to detail

Teamwork

Job description

A leading retail company is seeking a Guest Advocate in Belleville, IL. This role involves creating a welcoming atmosphere, assisting guests with inquiries, and ensuring exceptional service. Candidates should enjoy interacting with people and thrive in a fast-paced environment. Responsibilities include problem-solving, promoting loyalty programs, and maintaining a clean workspace. A flexible schedule is required as duties may include nights and weekends. Great training will be provided to develop strong customer service skills.